Frequently Asked Questions 

When should my baby wear a nappies?

Nappies are ideal for younger babies who have not yet started walking or are less active. They are perfect for naps, feedings, or quiet times, providing all-day protection for your baby’s delicate skin.

Nappy pants are suitable for active toddlers who are starting to explore, crawl, or walk. They are easy to pull up and down, making them perfect for potty training and mobility.

No, our diapers are unisex and designed to suit both boys and girls equally.

For Nappies
1.PLACE THE NAPPY BEHIND THE BABY'S WAIST.
2.PASTE THE TABS TO THE POSITIONS WITH NUMBERS 1,2,3.
3.TIDY UP THE SIDELEAK-PROOF STRIPS ON BOTH SIDES OF THE BABY'S LEGS.

For Nappy Pants
1.USE HANDS TO STRETCH THEINSIDE OF THE NAPPY PANTS.
2. START FROM THE FEET AND MOVE UPWARDS.
3. GENTLY PULL UP THE NAPPY PANTS AND ADJUST FHELEAKPROOF STRIPS ON BOTH SIDES OF THE THIGHS.

Our nappies are designed for newborns to toddlers, with various sizes available based on your baby's weight and activity level.

If the nappy becomes too tight, leaves red marks, or lacks sufficient absorbency, we recommend upgrading to the next size.

It is recommended to change nappies every 2-4 hours or immediately if the nappy becomes soaked or your baby shows discomfort.

Our nappies are free from harmful substances, such as bleach, fluorescent agents, formaldehyde, and heavy metals, ensuring safety and health.

Unopened nappies can be returned or exchanged within 30 days. If the product is damaged or has quality issues upon arrival, please email us within 24 hours. For details, refer to our Return and Exchange Policy.

Free shipping eligibility depends on your location and order value. Orders in major metropolitan areas may qualify for free delivery above a certain amount, while regional or remote areas may have higher thresholds.